In 2024, a leading healthcare platform became the target of a sustained cyber campaign aimed at disrupting operations and compromising sensitive patient data. The attack leveraged application-layer exploits, bot-driven abuse, and API vulnerabilities at massive scale. To maintain uninterrupted care delivery and protect patient trust, the platform deployed Prophaze Web Application and API Protection (WAAP), enabling real-time threat mitigation and continuous system availability throughout the incident.
0
M+
Malicious requests blocked
0
Gbps
Peak attack traffic absorbed
0
%
Availability maintained for patient services
Challenge
- Large-scale Layer 7 attacks targeting healthcare web applications
- Exploitation of API endpoints handling patient and clinical data
- Bot-driven credential abuse, data scraping, and DDoS attempts
- Zero-day and unknown attack patterns bypassing traditional security tools
- Risk of patient data exposure and regulatory non-compliance
- Operational disruption threatening critical healthcare delivery
- Zero tolerance for downtime or access issues for patients and providers
Solution
The healthcare platform deployed Prophaze WAAP as an always-on security layer across its digital infrastructure.
- Real-time application-layer protection against high-volume malicious traffic
- AI-driven behavioral analysis to distinguish legitimate users from automated attacks
- Advanced bot mitigation without CAPTCHA, preserving patient and clinician experience
- API security with input validation and anomaly detection
- Shadow API discovery to eliminate undocumented exposure points
- Adaptive rate limiting per endpoint to prevent abuse
- Kubernetes-native auto-scaling to handle sudden traffic surges
- Centralized dashboards providing live visibility into threats and system health
Results
- 250 million malicious requests neutralized without service disruption
- Continuous availability of patient portals, appointment systems, and clinical workflows
- No data breaches or compromise of sensitive healthcare records
- Reduced operational strain on IT and security teams through automated defense
- Strengthened compliance posture for healthcare data protection regulations
- Improved long-term resilience against evolving healthcare cyber threats
“Patient care cannot pause for cyber incidents. Prophaze enabled us to defend our digital healthcare infrastructure in real time while ensuring uninterrupted access for patients and providers.”
–
Senior Technology Leader, Digital Healthcare Platform
Customer
- Kerala’s Digital Healthcare Infrastructure
Our Role
- Healthcare API Security
- Layer 7 Application Protection
- Bot Mitigation for Patient Portals
- AI-Driven Threat Detection
- Adaptive Rate Limiting
- Behavioral & Anomaly-Based Defense
